SHIPPING & DELIVERY

Straightforward shipping. No messing about.

We know you're buying lighting because you've got a job to do.

Once you've placed your order, we'll get it moving and keep you updated along the way.

We currently deliver across the United Kingdom.

Delivery availability and costs are shown at checkout before you place your order.

Orders are processed as quickly as possible during our normal operating hours.

Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.

Delivery times depend on the product, supplier and delivery service being used.

Your estimated delivery timeframe will be shown at checkout where available.

Please remember that delivery estimates are not guaranteed delivery dates.

Yes.

Where tracking is available, you'll receive your tracking information by email once your order has been dispatched.

If you haven't received tracking information within the expected timeframe, get in touch and we'll look into it for you.

Don't panic.

Delivery delays can occasionally happen, particularly during busy periods or due to circumstances outside our control.

If your order hasn't arrived within the expected timeframe, contact us with your order number and we'll investigate it.

If your package arrives damaged, please contact us as soon as possible.

Take clear photographs of:

This allows us to investigate the issue and help get it sorted as quickly as possible.

If you've entered the wrong delivery address, contact us as soon as possible.

Once an order has been dispatched, we're unable to guarantee that the address can be changed.

If you can't find the answer you're looking for, give us a shout.

Send us your order number and as much information as possible, and we'll help you get it sorted.

From the first click to delivery at your door, we're here to make the process as straightforward as possible.

CMC Lighting — built for those who work after dark.